Video Released of Twin Falls In-N-Out Attack Shows Armed Civilians, Off-Duty Officer Confronting Gunman

Twin Falls police released newly declassified video footage Friday documenting the August 1 shooting rampage at an In-N-Out Burger that claimed three lives and injured seven others. Chief Matthew Hicks presented a detailed timeline of events showing how the attack unfolded across the restaurant and surrounding area, while highlighting the critical interventions by armed bystanders and law enforcement officials. Police identified the gunman as 24-year-old Chad Williams and determined he acted alone, though investigators have not established a motive.

The first 911 call came at 2:29 p.m., police said. Surveillance video shows Williams driving through the restaurant’s drive-thru lane, where he fatally shot employee Ashley Garibay and then patron Christopher Claunch as he exited his vehicle. An off-duty Idaho State Police trooper working inside the restaurant at the time began evacuating staff and customers while locating the shooter.

A former Twin Falls police officer and state trooper identified as Austin James Scott drew his weapon when confronted by the gunman but was pulled into a nearby vehicle by others and treated for severe blood loss. Police clarified Friday that Scott was not the off-duty state trooper involved in the exchange of gunfire, addressing confusion that had spread online. Video shows the off-duty trooper and gunman trading shots as a bystander attempting to provide assistance was also struck.

The gunman retrieved a rifle from his Honda Civic and moved toward Blue Lakes Boulevard, where he opened fire on three individuals stopped at a traffic light. An armed civilian later identified as Jordan Salinas, 35, of Kimberly, Idaho, returned fire, driving the suspect toward a nearby Tesla charging station. Police credited Salinas and the off-duty trooper with preventing additional casualties by forcing the gunman away from the densely populated restaurant area.

At the charging station, Williams shot a person inside one vehicle before fatally shooting Dale Schultz and wounding Schultz’s passenger in another Tesla. He continued toward the Twin Falls Visitors Center and an adjacent hiking trail as law enforcement closed in. An employee confronted him on the trail, allowing others to evacuate the visitors center and nearby area.

Officers pursued Williams toward a canyon behind a shopping center, where he died from a self-inflicted gunshot wound and his body fell into the ravine. Emergency personnel subsequently treated victims at the scene. Police said the rapid response of civilians, employees and first responders prevented greater loss of life during the attack, as investigators continue working to determine what motivated the shooting.